Return & Exchange Policy

At LadyStitch, customer satisfaction is important to us. Please read our Return & Exchange Policy carefully before placing your order.

Returns & Exchanges

At LadyStitch, we strive to provide the best shopping experience for our customers. Please read our Return & Exchange Policy carefully before placing an order.

Important Information

•We do not offer returns only exchanges are available, exchanges are not accepted on sale items or customized orders.

• This policy is strictly applicable to all customers.

• Please review your order carefully before completing your purchase.

Order Cancellation

• Once an order has been placed, it cannot be cancelled.

• Ordered products cannot be changed after confirmation.

• We do not offer returns or refunds only exchange .

• Partial payments are also not eligible for cancellation or refund.

Product Exchange Policy

• Product exchange requests are accepted within 3 days of delivery.

• The product must be unused, unwashed, and returned with all original tags intact.

• Exchanges are processed only after the returned product reaches our warehouse and passes the quality inspection.

• Once a product has been exchanged, it cannot be exchanged or returned again.

• The exchange process may take approximately 10–14 working days.

Important Note

Every LadyStitch product undergoes strict quality checks before dispatch.

In rare cases, if a manufacturing or fabric issue is identified before shipping, dispatch may be delayed while the product is replaced or quality checked.

During such situations, cancellations or cash refunds may not be possible. Eligible customers may be offered Store Credit equivalent to the order value.

Need Help?

For any return or exchange related queries, please contact us.

📧 Email: ladystitch21@gmail.com

📱 WhatsApp: +91 88650 40809

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