Frequently Asked Questions

Have questions? We've answered the most common ones below to make your shopping experience with LadyStitch easy and hassle-free.

Collapsible content

When will my order be shipped?

We’re quick, but not fast fashion 👀
Your order will be shipped in4-5 working days— because we like doing thingsproperly, not rushed.

How long does delivery take?

Once it leaves our warehouse from Rudrapur, it’ll reach you in 1–7 working days (depending on your city)Basically, just enough time to forget… and then get a cute surprise 🎁

 Can I get this faster? I need it ASAP

We feel you. We really do.
While we only offer express shipping for metro cities, DM us — we’ll try ourbest jugaad for you 💅

What are your working hours?

We’re aroundMonday to Saturday, 10 AM – 7 PM After that, we’re probably eating, scrolling, or rewatching something for the 5th time 📱

 Can I return or exchange my order?

Yes! If something’s not vibing, you can only exchange .
Just keep it unused, unworn, and with tags intact — like a first impression 😉

Can I change or cancel my order?

No change or cancellations, babe 💔 We’re amade-to-order brand, so your outfit goes into production almost instantly — cancelling means pure wastage, and we don’t do that here ♻️✨ So please double-check before you place your order! 💃

Do you have a store I can visit?

We’re currentlyonline only💻✨ (But working on stocking Ladystitch across India soon — watch this space 👀) You can visit our office in Rudrapur with a prior WhatsApp appointment. We'd love to see you💖

Will this fit me?

We got you.
Check our size guide or just DM us — we also offerfree minor customisationsbecause one-size-fits-all is a myth 🙅♀️

Are all items eligible for return?

Almost! Butsale items, customized outfits & accessories can’t be returned.
(They’re special like that ✨)

 What if I receive something damaged or wrong?

Ugh, hate when that happens.
Send us pictures within24–48 hours, and we’ll fix it ASAP — no stress, promise 🤝

Are all items eligible for return?

No we don't

Still Need Help?

If you couldn't find the answer you're looking for, please contact us.

📧 Email: ladystitch21@gmail.com

📱 WhatsApp: +91 88650 40809